Earlier this week we talked about how machine learning can help your business. Today, we’re going to talk about a very similar technology that is already part of our daily lives: artificial intelligence.
Have you ever wondered where will human jobs stand with the increasing sophistication of technology? Artificial intelligence, is after all, a reality that is slowly substituting activities done by people.
It started out long ago, with the industrial revolution; now, we are facing the iminent approach of more advanced technology, such as self-driving cars.
While this new reality excites us, it also raises a very important question: what does the future of business look like with artificial intelligence?
Don’t worry: we’ve got it covered.
What comes to your mind when you think of AI? Human-like robots? A self-thinking machine that will turn on humanity? A integrated system that is connected to everything we own?
These are all pop-culture references we took from movies, like Spielberg’s A.I Artificial Intelligence (2001) and The Terminator franchise. All these various conceptions are both scary and seem very far away from our reality.
But the truth is: artificial intelligence is not that far away. In fact, it’s already very present in our daily lives.
Google, for instance, is one of the most well-known example of AI: it provides answers to almost everything and just a click away. Also, Google Launcher works pretty well with voice-command — just like Siri, Apple’s AI assistant.
Speaking of voice command, Amazon’s Alexa is another great example of artificial intelligence that people have welcomed into their homes. And yet, it doesn’t seem threatening at all, does it?
So, even though we are very far away from a Skynet attack, we are facing significant change. How does this impact business?
As time goes by, AI will become a lot more efficient, providing better and more accurate results than human-beings. Marketing agencies, law firms and even medical clinics will probably have a more specialized staff, since operacional skills might not be required.
Let’s take the medical field as an example. Today, even the simplest diagnosis are run by doctor: a flu, a stomach ache, a cof. In the future, high-tech machines might be able to run diagnosis with more accuracy than humans, and all we’ll need is a specialized operator.
Given the example above, does this mean doctors will not be required? Of course not. We’ll still need someone to analyse the result, provide a prognosis and follow the treatment with the patient. But, with operational hazards out of the way, professionals will be able to focus on developing their skills, exploring new medical areas and provide even better services to the population.
Society is not facing a crisis. It’s facing significant development.
The reason we brought the medical example to this post it to show that automated tasks will inevitably reach all areas of society, even in the most specialized fields.
Companies that develop or install artificial intelligence solutions will deliver better services to clients and more opportunities to their employees. This means business should get ahead on their competition and invest in AI technology, in order to optimize activities, offer innovation and provide change.
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